You'll receive a notification by letter or email in late February / early March that will tell you if your premium is changing and what it's changing to. Any premium changes are effective from 1 April.
To change how we communicate with you, log in to your account and manage your preferences.
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If you join after this notification is sent out, your new premium details will be sent to you in your cover certificate. If you make changes to your cover after this notification is sent out, your new premium details will be included in your change confirmation letter.
If you’re receiving Partial Premium Assistance through our COVID-19 financial hardship policy, the rate in your premium review notification will be the rate you need to pay after this assistance has been applied. We’ll be in touch again prior to the Partial Premium Assistance ending to let you know when your premiums will return to the standard rate.