If a service is Restricted on your cover, it means we’ll only pay a limited benefit towards your treatment.
The benefit won’t cover the full cost of your treatment, so if you’re treated at a private hospital or as a private patient in a public hospital you may be left with significant out-of-pocket expenses.
For more information on the types of benefit we pay for Restricted services, refer to your Member Guide. Always check with us if a service is included on your cover before agreeing to treatment. For more information, live chat with us or call 134 246 weekdays, 8am – 7pm (AEST/AEDT)