Changing your cover is easy, most members can change their cover online by logging in and going to Change Cover. If Change Cover is not available for your policy or there is money owing on your account, simply contact us and we’ll sort it out for you.
Important stuff to know about changing your cover
- You may have to serve waiting periods for any additional services or items not previously included or that have an increased benefit (e.g. changing cover to reduce your daily charge or hospital excess).
- You may have different daily charges and/or hospital excesses to your previous cover.
- Even if you change to a higher level of cover, in some instances certain services may become unavailable – make sure you check you’re still covered for the things you need.
- Keep in mind that if limits apply to your cover, any benefits previously paid under your old cover will be taken into account.
See the member guide for more information.