Help
Find help on health insurance
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Private health insurance 101
Hospital and extras cover explained and the MLS, AGR and LHC in plain English.
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About your cover
Understanding your cover, what you can claim and more.
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Making claims
Everything you need to know about making claims.
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Going to hospital
Where you can go and things you should know before and after going to hospital.
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Managing your cover online
Save time and do it online. Log in to your account to take care of the simple things whenever you need.
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Making changes to your cover
The nuts and bolts of being an ahm member – how to pay, change your cover, add people and more.
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Making payments
Everything you need to know about paying for your cover.
Looking for help with something else?
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For providers
Information for medical practitioners on becoming an ahm provider, participating in GapCover and more.
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Glossary
The nitty gritty on all medical terms and service descriptions for everything you can find on our products.
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Security and Privacy
A suite of resources and tips designed to give you confidence when it comes to your security and privacy.
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Coronavirus updates
Find help with our other insurances
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Life insurance
Need help? Contact ahm Life insurance.
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Travel insurance
Need help? Contact ahm Travel insurance.
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Car insurance
Need help? Contact ahm Car insurance.
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Home and contents insurance
Need help? Contact ahm Home and contents insurance.
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Income protection
Need help? Contact ahm Income protection.
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Pet Insurance
Find out about ahm’s pet insurance here.
Looking for a form?
Some services require a form, like claiming some extras and transfer certificate requests.
View all forms and guidesContact us
Our home grown service team can help answer your questions (especially health insurance ones).
Contact us