Help
Find help on health insurance
-
Private health insurance 101
Hospital and extras cover explained and the MLS, AGR and LHC in plain English.
-
About your cover
Understanding your cover, what you can claim and more.
-
Making claims
Everything you need to know about making claims.
-
Going to hospital
Where you can go and things you should know before and after going to hospital.
-
Managing your cover online
Save time and do it online. Log in to your account to take care of the simple things whenever you need.
-
Making changes to your cover
The nuts and bolts of being an ahm member – how to pay, change your cover, add people and more.
-
For providers
Information for medical practitioners on becoming an ahm provider, participating in GapCover and more.
-
Important Information
Latest news and information on your cover.
-
Glossary
The nitty gritty on all medical terms and service descriptions for everything you can find on our products.
Looking for a form?
Some services require a form, like claiming some extras and transfer certificate requests.
View all forms and guidesContact us
Our home grown service team can help answer your questions (especially health insurance ones).
Contact us