Help
Find help on health insurance
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Private health insurance 101
Hospital and extras cover explained and the MLS, AGR and LHC in plain English.
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About your cover
The ins and outs of understanding what you’re covered for, what you can claim, where you can go and more.
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Making claims
Everything you need to know about making claims on your cover.
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Going to hospital
Where you can go and things you should know before and after going to hospital.
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Managing your cover online
Save time and do it online. Log in to your account to take care of the simple things whenever you need.
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Making changes to your cover
The nuts and bolts of being an ahm member – how to pay, change your cover, add people and more.
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For providers
Information for medical practitioners on becoming an ahm provider, participating in GapCover and more.
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Glossary
The nitty gritty on all medical terms and service descriptions for everything you can find on our products.
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Looking for a form?
Some services require a form, like claiming some extras and transfer certificate requests.
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Contact us
Our home grown service team can help answer your questions (especially health insurance ones).
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