About your cover

New to ahm

• When does my cover start?
• I had symptoms before I got health insurance. Am I covered?
• How do I switch health insurers?
• 30 day cooling off period
• Live chat with us

About your extras cover

• What pharmacy benefits can I claim?
• What are Health Improvement Benefits?
• What extras am I covered for?

About your hospital cover

• What am I covered for?
• What’s a restricted service?
• What’s not covered?
• What are Disease management appliances?
• What are excluded services?

Kids on your cover

• Who is classed as a Dependant?
• My child is 21, are they still covered?

Health insurance and pregnancy

• I’m planning to have a baby, what do I need to do?
• Having a baby in the private system

Flybuys

• I missed out on flybuys points when I joined, can I get them now?
• I joined through a comparison website, can I earn flybuys points?
• I’m an existing member, can I earn flybuys points?
• I haven’t got my flybuys points yet
• How to earn flybuys points with ahm when you join

Tax statements

• How do I get a claims statement?
• When will I receive my annual tax statement?
• How do I read my tax statement?
• What is a Standard Information Statement (SIS)?
• How do I get a Claims Statement?
• Why do I need a Lifetime Health Cover (LHC) Statement?

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