About your cover

New to ahm

• Got a question? Chat with us
• 30 day cooling off period
• Member perks
• How do I get the ahm app?
• When does my cover start?
• Our privacy policy

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About your extras cover

• What extras are on my cover?
• What's a lifetime limit?
• Can I claim benefits towards medication & pharmacy items under my health insurance policy?
• What are Health Improvement Benefits?
• Useful extras

About your hospital cover

• Standard clinical categories
• What’s a Restricted service?
• What are Excluded services?
• What is the Mental Health Waiver?
• What are Disease management appliances?
• What does my cover Include?

Kids on your cover

• Who is classed as a Dependant?
• My child is 21 - what now?

Health insurance and pregnancy

• I’m planning to have a baby, what do I need to do?
• Having a baby in the private system

Tax statements

• How do I request my tax statement online for FY20/21?
• How do I read my tax statement?
• Tax and the Medicare Levy Surcharge (MLS)
• Tax and the Australian Government Rebate (AGR)
• Who should and shouldn't be on my tax statement
• Can I update/change my personal details before tax statements are issued?

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Premium changes

• Premium changes
• What support was offered to members during the pandemic?
• Why are premiums changing on 1 April?
• Will my health insurance premium change and when will I find out?
• Why do premiums of different health insurance products increase at different rates?
• I haven’t received my premium change notification. How can I get it?

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Offer terms and conditions

• Offer terms and conditions: 6 + 6 weeks free and waive waits - we REALLY miss you
• Offer terms and conditions: Telstra 1 month free