About your cover

New to ahm

• Got a question? Chat with us
• 30 day cooling off period
• Member perks
• How do I get the ahm app?
• When does my cover start?
• Our privacy policy

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About your extras cover

• What extras are on my cover?
• What's a lifetime limit?
• Can I claim benefits towards medication & pharmacy items under my health insurance policy?
• What are Health Improvement Benefits?
• Useful extras
• Extras annual limits rollover

About your hospital cover

• Standard clinical categories
• What’s a Restricted service?
• What are Excluded services?
• What is the Mental Health Waiver?
• What are Disease management appliances?
• What does my cover Include?

Kids on your cover

• Who is classed as a Dependant?
• My child is 21 - what now?

Health insurance and pregnancy

• I’m planning to have a baby, what do I need to do?
• Having a baby in the private system

About your payments

• Where can I find my payment history?
• Where can I find my next payment amount?
• Understanding your first payment
• Why is my premium amount different to what I was quoted?
• What is the credit card surcharge?

Tax statements

• How do I request my tax statement online for FY22/23?
• Tax FAQs
• Tax and the Medicare Levy Surcharge (MLS)
• Tax and the Australian Government Rebate (AGR)
• Who should and shouldn't be on my tax statement
• Can I update/change my personal details before tax statements are issued?

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Premium changes

• We’re postponing our 1 April 2022 premium increases. Woo!
• Premium changes
• How has ahm supported members during the COVID-19 pandemic?
• Why do premiums of different health insurance products increase at different rates?
• Why is my premium change different to the industry average the media reported?
• Why has my premium gone up more than the Consumer Price Index (CPI)?

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