Adding a child to a couple, single parent family or family membership
If you already have a single parent family or family cover when your baby is born, all you need to do is add them to your membership by calling us on 134 246. If you want the baby to be included on your membership from their date of birth, then you need to do this within 12 months of their date of birth. The baby will only need to serve any waiting periods that have not already been served by the Principal Member.
Where the request to add the baby is made more than 12 months after the baby's birth, your child will only be added from the date you contact us. Only those waiting periods that apply to the Principal Member will apply to your child.
Adding a child to a single membership
If you’re on a single cover, then you’ll need to change to a family (or single parent) cover, and add your baby to the membership by calling us on 134 246. The request must be made within 2 months of the baby’s date of birth to ensure your baby is included on your membership from their date of birth and don't have to serve any waiting periods that have already been served by the Principal Member. You'll need to pay any difference in premiums from their date of birth.
Where the request is made more than two months after the baby's date of birth, the baby will be subject to all applicable waiting periods.
If your current level of cover is not available for families, you will also need to select a new cover. See our cover options.
Please note: when you change your existing cover you may have to serve additional waiting periods for services not previously included, or for any increased benefits before you can claim.