How can I get a new ahm member card? Simply log in and select ‘Request a new card’ from the menu on the right. Request a new card Please note: If your new card doesn’t arrive within 10 working days, contact us. Your old card will be deactivated 14 days after you request a new one. Related articles How do I make an extras claim? No gap dental check-ups. Find a participating dentist Got a question? Live chat with us How to make an extras claim online When do annual limits on my extras reset?