Here's why we’re making sure your information is up to date
Having your correct contact info helps us make sure we're talking to the right person when you get in touch with us. If you need help, we can use your details to quickly verify your identity, which means we can sort things out faster and get you back to what matters!
Knowing our members are who they say they are helps us prevent fraud and identity theft. Plus, having your most up to date contact details gives us extra ways to keep your online account safe and secure.
We’re always improving our online experience, because we want to make sure our members can save time and do things online! If your details are up to date, you’ll be able to access all the great features on offer in your online account and in our app.
We can get the important info about your cover to you faster if we have the right contact details on file, because you shouldn’t have to wait around! You’ll also hear about more of the good stuff from us. No spam though, we promise.
How do I update my details?
Updating your contact details is super easy. You can log in to your account online or via the ahm app to update your address, email and phone number at any time. Here’s a step-by-step guide for how to do this.
If we’re missing some of your contact details, you may need to get in touch with us to provide these details. After that, you’ll be able to log in to your account and make any changes yourself online!
How we protect your personal information
We work with cybersecurity experts to protect our systems and keep your personal and health information safe.
Find out how we’re protecting you.