Benefits are paid towards the cost of hearing aids and hearing aid repairs. Limits are applied every 3 years.
Benefits are only payable for In Ear Hearing Aids. This includes BTE (Behind the ear) Hearing aids, as these are still considered In ear, as well as subscription based 'disposable' long-wear hearing aids such as Lyric hearing aids.
Benefits are not payable for Hearing Aids purchased online as we do not pay benefits towards hearing devices that are not fitted or sold through an accredited audiologist. Benefits are also not paid towards personal sound amplifiers, or hearing devices whose primary use may not be as a hearing aid, e.g. Apple AirPods.
Typical providers could be:
an acoustic equipment manufacturer or supplier
audiologists
a medical goods supplier
a business or person specialising in the supply of hearing aid equipment.
Benefits are not payable for hearing accessories. Examples (not exhaustive): include clip on microphones, neckloop receivers, or docking stations.
Members may receive a subsidy on hearing aids under the Australian Government Hearing Services Program. Any remaining gap can be claimed after the subsidy has been applied (as stated on the receipt).
Benefits are payable towards repairs, such as faults with the hearing aids and are not covered under warranty, but members cannot claim batteries or annual maintenance fees.