Frequently asked questions
We will provide your tax info directly to the ATO, so there isn't a need to send out the statement for most of our members.
You can log in to your account or the ahm app to request your tax statement from 1 July. Alternatively, you can message us or call 134 246 and follow the prompts to request a tax statement.
Click here for a step by step guide.
We’ll send your details to the ATO by 8 July, it can then take the ATO up to a few weeks to transfer the data and make it available as pre-fill data.
If you require a copy of your statement before then, you can log in to your account or the ahm app to request your tax statement from 1 July.
Dependants included on a family policy are not subject to means testing for rebate purposes because they are not considered to have any share in the costs associated with the policy. However, a dependant child on your policy can use a copy of your tax statement if they need to complete the private health insurance policy details section of their tax return.
If you have a dependant on your policy, their name won’t appear on your tax statement, but the ATO will know they are on your policy based on the membership information we send to them.
Log in to your account or the ahm app after 1 July to request your tax statement.
Your private health insurance statement gives you information about your private health insurance premiums and private hospital cover. It will also help you complete the Medicare Levy Surcharge related items on your tax return.
The ATO will also calculate your correct entitlement to a private health insurance rebate when you lodge your tax return. Your entitlement to this rebate is income tested, which is based on your income for surcharge purposes.
We’ll send your details to the ATO by 8 July. Even though you’re no longer a member, the details can’t be generated until the financial year has ended. If you require a copy of your statement, you can order one by calling 134 246 and follow the prompts to request a tax statement.
We’ve created a handy guide to help you understand your tax statement. This guide will also be provided to you by link or enclosed when we send your tax statement.
Please note: If you had health insurance for some part of the financial year but didn’t make any payments between 1 July 2025 and 30 June 2026, this will be reflected in your statement. This may mean your statement does not show any payments.
Only payments receipted by ahm in the period 01/07/2025 - 30/06/2026 will be reflected, even if the payment was covering a period of membership within the financial year.
The premium amounts shown in column J reflect the total base premium before any Australian Government Rebate (AGR) is applied. Column K is the AGR amount applied to those payments. Where you claim the AGR as a premium reduction each time you pay Column J minus Column K will = the exact premiums you paid to ahm.
Where there are 2 adults on the policy, the total premium amount is halved so the amount shown in this case will be half the total paid.
Find out more about the MLS at the ATO website.
The Australian Government Rebate (AGR) on private health insurance is a Government contribution to the cost of private health insurance. Australian residents who have private health insurance, qualify for Medicare and earn below a specified income threshold may be entitled to the AGR.
Find out more about the AGR here.
You can change or update your personal details until 30 June by logging in to your account. If you make changes after that date, your tax statement won't reflect your new details.
The personal details on your tax statement reflect the details we have in our system and what we have sent to the ATO.
If you have updated your details and the changes aren't showing on your tax statement, give us a call. You can use the self-service option to generate a new tax statement that will show your updated details after 8 July.
Previously, health insurers were required by law to provide tax statements each year. Now insurers are only required to provide these statements on request. You can request these by logging into your account or the ahm app, or you can always get in touch and we will send one out.
As we provide your tax info directly to the ATO, there isn't a need to send out the statement for most of our members.
All private health funds are obliged by law to provide the ATO with tax-related information at the end of each financial year. The information is provided to the ATO in a secure file format and contains strictly tax-related details only. This isn't new - We have sent PHI Statement information directly to the ATO for some years now, and there is no option to opt out.
The advantage of sending direct to the ATO is that members will be able to lodge their tax returns quicker because the info will be pre-filled in their returns.
Information is handled in line with our privacy policy.
This resource is intended to provide general information. While we’ve prepared the information carefully, we can’t guarantee it’s accurate, complete or up to date. And while we may mention services provided by others, we aren’t specifically endorsing them and can’t accept responsibility for them. This information is not intended to constitute tax advice. Please seek tax advice if necessary.