Important Information Regarding coronavirus (COVID-19) and Travel Insurance
First visit our ahm Travel Insurance page
Why do I need travel insurance?
Because stuff happens, even when you’re on holiday!
ahm travel insurance includes unlimited^ overseas medical and hospital expenses cover, just in case you get sick or injured while you’re travelling outside of Australia.
Depending on the type of cover you choose, ahm travel insurance can also cover your luggage, valuables, cancellations and much more.*
What type of cover does ahm provide?
We’ve kept things simple so it’s easy to choose cover.
|
You want |
Available extras |
Consider |
|
Basic cover just in case, when all you want is unlimited^ medical and hospital expenses cover |
· Snow sports cover · Cruise cover |
Medical Only Single Trip
|
|
More extensive cover that also pays benefits for things like cancellations, lost luggage and stolen or damaged valuables* |
· Snow sports cover · Increased cancellation cover · Motorcycle & moped riding cover · Increased rental car excess · Increased luggage cover · Cruise cover |
Comprehensive Single Trip |
|
Cover for more than one overseas trip in the next 12-month
|
· Snow sports cover · Increased cancellation cover · Motorcycle & moped riding cover · Increased rental car excess · Increased luggage cover · Cruise cover |
Comprehensive Annual Multi-Trip |
How do I know what I’m covered for?
The Combined Product Disclosure Statement/Financial Services Guide (PDS/FSG) which includes details of everything your cover includes and excludes. Make sure you read it so you know exactly what you’ve paid for. No one like’s being caught out in the rain!
How do I make a claim?
You can make a claim online or download and complete a claim form and return it by post with any supporting documents.
Find out more about making a claim.
How can I get help while I’m travelling?
With ahm travel insurance, you get access to our emergency assistance team of doctors, nurses, travel agents and case managers who are available 24 hours a day, 365 days a year.
If something happens, give us a call using one of the numbers below:
|
Your location |
Number to call |
|
New Zealand |
0800 931 760 |
|
UK |
0808 234 2686 |
|
USA |
1844 210 9967 |
|
Canada |
1844 210 9967 |
|
Any other country |
+61 (0) 2 8907 5662 |
Am I covered if my phone or laptop gets lost, stolen or damaged?
Never fear, cover is provided for your valuables up to a certain amount depending on the level of cover you choose. You can also get higher items cover with an additional premium for your valuables (e.g. cameras, laptops, smartphones).* You’ll be back online and taking selfies in no time.
My luggage is lost, am I covered?
Lost luggage is the worst! To get cover for lost luggage, choose either Comprehensive Single Trip cover or Comprehensive Annual Multi-Trip cover.* If you’re travelling with valuables, see “Am I covered if my phone or laptop gets lost, stolen or damaged?”.
What if my trip gets cancelled?
To get cover for trip cancellation, choose either the International Comprehensive Single Trip cover or International Comprehensive Annual Multi-Trip cover. You can add an extra cancellation amount to make sure your trip is covered if things go pear-shaped.
$3,000 cancellation cover is automatically included on the International Comprehensive Single Trip and Annual Multi-Trip plans.
$10,000 cancellation cover is automatically included on the Domestic Single Trip and Annual Multi-Trip plans. To make a claim for trip cancellations, you’ll need to meet certain criteria, which you can find in the Combined PDS/FSG.
Find out more about making a claim.
What if I get sick or injured while on my trip?
Anything can happen when you’re on holidays, which is why having overseas medical and hospital expenses cover is important.
If you’re travelling overseas, ahm travel insurance offer you unlimited^ overseas medical and hospital expenses cover (subject to the conditions outlined in the Combined PDS/FSG).
If you’re sick overseas and need assistance to find the nearest medical clinic, give us a call at anytime
|
Your location |
Number to call |
|
New Zealand |
0800 931 760 |
|
UK |
0808 234 2686 |
|
USA |
1844 210 9967 |
|
Canada |
1844 210 9967 |
|
Any other country |
+61 (0) 2 8907 5662 |
Can I ride a motorcycle or moped while I’m away?
Riding a motorcycle or moped is not one of the activities included in your ahm travel insurance.
To get cover for motorcycle & moped riding, choose either Comprehensive Single Trip cover or Comprehensive Annual Multi-Trip cover and add it as an extra.
Conditions apply to this cover. Read the Combined PDS/FSG for more details.
Still got questions?
Give us a call on 1300 617 409.
* Comprehensive plans only. Item and aggregate limits apply.
^ Medical cover will not exceed 12 months from the onset of the illness or injury. Only applies to international policies. Reduced limits may apply for customers 70 years or over.